FAQs

Currently, we provide care for Tennessee with goals to expand in the future.

All of our medications are prescribed by a licensed provider and dispensed from an FDA registered 503A pharmacy in the USA. Medications will only be prescribed after a medical screening and provider consultation.

-The $100/month plan includes the following

2.5 month supply of:

  • Testosterone Cypionate (*200mg/week)
  • Estrogen blocker if indicated
  • Syringes
  • Follow-ups

The *$240/mo. plan includes

2.5 month supply of:

  • Testosterone Cypionate (*200mg/week)
  • HCG (*10,000 iU Vial – 500 units/ twice weekly)
  • Estrogen blocker if indicated
  • Syringes
  • Follow-ups

*Upon approval during the initial consultation.

No, see more information under lab section.

For Hormone replacement, we require blood work after the first 3 months of treatment, 6 months after that, then once yearly thereafter. The 3 month labs are very important to determine how the patient is responding to the medication and to assess if any changes need to be made to the program. For Weight Loss, new patient lab work is preferred within 6 months of starting medication and yearly thereafter.

Once the visit is performed with your provider, please allow ~7 business days for delivery of your medication.

Yes, labs are accepted if they are less than 6 months old. Further lab directions to be determined at our providers digression.

Medication is shipped via UPS or FedEx.

Please contact us to determine if you wish to have labs performed under your medical insurance or through our lab vendor. We will need your local lab preference information. We may be able to accept labs that have already been performed, if labs are less than six months old.

No, please contact us and provide current history and prescription information.

Click on the Refill Now button and submit your request. You will receive an invoice once your medications is ready to be ordered by your provider.

Yes, please review the TSA recommendations when traveling with medications. https://www.tsa.gov/travel/travel-tips/can-you-pack-your-meds-pill-case-and-more-questions-answered. Most medications are stable at room temperature. Send us a message for specific questions related to your medications.

FedEx or UPS shipment tracking instructions will be send to you once your package is prepared for shipping by the pharmacy
Is there an age restriction? We treat patient’s over the age of 18.

You will receive an email from Charm Health that will allow you to enroll as a member without our electronic health record.

All billing will be performed through your Charm Health account.